Online Booking Instructions
Use the sign-up form below to request your Pencil That invite. After submitting the form you will receive an invitation by e-mail to register for online booking. This e-mail is a personal invite from us to you and may take up to 12 hours to be sent.
Once registered for early online booking, you will have access to our appointment availability and be able to book appointments right away.
Didn't receive your invite? Check your spam folder or e-mail us at firstname.lastname@example.org
Late Arrival and Cancellation Policy
Late Arrivals - Clients are responsible for the time they reserve for their appointment. If you are late for your appointment the treatment will still end at the designated time with no change in fee.
If you are a new client please be sure to arrive 10 minutes early to complete your health history form so you will receive your full length of treatment.
Cancellations - When you book an appointment with a therapist you are booking that therapist’s time. In order to accommodate all of our clientele we need 24 hours notice of cancellation or rescheduling. If you are unable to keep your appointment we request that you call 24 hours in advance. If you do not call to cancel or reschedule before the 24 hour period, a cancellation fee of $50 will be charged. This fee cannot be billed to extended health plans.
Client Substitutions do not count as cancellations as the appointment is still being kept.
If an emergency situation arises, please let us know so that we can treat your specific situation with personal attention. We recognize that there are circumstances that are out of your control (sudden illness, family emergencies, etc.) and we will usually decide to make an exception to the above policies on these rare occasions. However, to prevent this exception from being abused, we may ask for the nature of the emergency or the reason for the sudden cancellation despite the personal nature of the information.
How to Cancel / Reschedule - All cancellations or rescheduling must be made by calling the clinic at 403-320-1524. Cancellations cannot be made via the online booking service.