We are seeking Clinic Associates who are versatile, eager to learn, and capable of wearing multiple hats to ensure seamless clinic operations. As a Clinic Associate, you will not only support day-to-day functions but will also be given the opportunity to grow into a Wellness Strategist role, guiding clients through personalized, well-rounded health plans.
High school diploma or equivalent
Excellent customer service and communication skills
Strong organizational and time management skills
Attention to detail and accuracy in handling administrative tasks
Proficiency in computer skills, including experience with scheduling software and electronic medical records (EMR) systems is preferred
Greet and welcome clients, ensuring a warm and friendly atmosphere
Provide administrative support for client services, including scheduling appointments, managing phone inquiries, and maintaining client records
Process payments and assist with insurance claims and billing inquiries
Coordinate and manage appointment schedules to optimize efficiency and minimize wait times
Maintain a clean and organized reception area, ensuring a professional and welcoming environment
Collaborate with healthcare professionals and other team members to ensure smooth operations and exceptional client care
As a Wellness Strategist
Health Planning: Work closely with prospective clients to draft comprehensive health and wellness plans.
Financial Guidance: Educate clients on insurance plans, and manage financial planning for their treatment.
Educational Support: Provide valuable insights into our health programs and other supports
Schedule Management: Assist clients in effectively scheduling their treatments to maximize benefits.
Part-time or full-time positions available, offering flexible scheduling options
Collaborative and supportive work environment that values teamwork and professionalism
Availability of necessary office equipment and resources
WHAT WE OFFER
Comprehensive Benefits Package
Competitive compensation and salary
Extended Health Benefit Program
Workplace Benefit Program: Empowerfit
Ongoing training and opportunities to enhance your skills and knowledge in administrative and customer service areas
Supportive environment for career growth and advancement within the healthcare field
Positive and inclusive work culture that values teamwork and exceptional client service
Emphasis on professionalism, mutual respect, and continuous improvement
Commitment to work-life balance and employee well-being
Technology and Collaboration
Work with advanced technology and software systems to streamline administrative tasks and enhance efficiency
Collaborate with healthcare professionals and support staff to ensure seamless operations and coordinated care for our clients
Opportunities to participate in community outreach programs and events
Engage in initiatives that promote the importance of health and wellness in the community
Recognition and Rewards
Recognition programs for outstanding performance and contributions
Celebratory events and incentives to acknowledge and appreciate your dedication and hard work
Clear pathways for career advancement and professional growth within the administrative and healthcare fields
Opportunities for additional responsibilities and leadership roles
We are dedicated to providing exceptional administrative support and fostering a positive and fulfilling work environment for our team. If you are a detail-oriented and customer-focused individual who thrives in a fast-paced healthcare setting, we invite you to join our team and contribute to the smooth and efficient operation of our clinic, ensuring exceptional care for our valued clients.