With more and more people having access to Extended Health Benefits, there can be many misunderstandings as to just how Direct Billing those benefits works. What can be billed? How much may be covered? And who is responsible for knowing all of this in the first place? These are some of those missunderstandings. 

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The short answer to the last one is you. The client is responsible for knowing and understanding their own coverage and how it's set up to work. Even so, there is a lot of opportunity for us to provide our clients with at least a place to start when it comes to figuring things out. We hope this page helps!