OUR APPROACH EXCEEDS
With more and more people having access to Extended Health Benefits, there can be many misunderstandings as to just how Direct Billing those benefits works. What can be billed? How much may be covered? And who is responsible for knowing all of this in the first place? These are some of those missunderstandings.
The short answer to the last one is you. The client is responsible for knowing and understanding their own coverage and how it's set up to work. Even so, there is a lot of opportunity for us to provide our clients with at least a place to start when it comes to figuring things out. We hope this page helps!
LIST OF BENEFIT PROVIDERS WE DIRECT BILL TO
Provider Logo | Provider Name | Contact Number | Member Sign-In URL |
---|---|---|---|
Medavie Blue Cross | 1-888-873-9200 | https://www.medaviebc.ca/ | |
Green Shield Canada | 1-888-711-1119 | https://www.greenshield.ca/ | |
Claim Secure | 1-888-513-4464 | https://www.claimsecure.com/ | |
Desjardins | 1-800-463-7843 | https://www.desjardins.com/ca/alberta/ | |
Equitable Life | 1-800-265-4556 | https://www.equitable.ca/ | |
Group Health | 1-833-344-6944 | https://www.grouphealth.ca/ | |
Group Source | 1-888-547-6947 | https://www.groupsource.ca/ | |
Industrial Alliance | 1-877-422-6487 | https://ia.ca/individuals | |
Johnston Group | 1-800-893-7587 | https://johnstongroup.ca/my-benefits/ | |
Manulife | 1-866-407-7878 | https://www.manulife.ca/ | |
Maximum Benefit | 1-800-893-7587 | https://www.maximumbenefit.ca/ | |
People Corporation | 1 800 875-7982 | https://www.peoplecorporation.com/ | |
Chambers of Commerce | 1-800-665-3365 | https://www.my-benefits.ca/ | |
Canada Life | 1-800-957-9777 | https://www.canadalife.com/ | |
Sunlife Financial | 1-800-361-6212 | https://www.sunnet.sunlife.com/ | |
Alberta Blue Cross | 1-800-394-1965 | https://www.ab.bluecross.ca/ |

DIRECT BILLING POLICY
'We're working to get this info up fast"
Client Responsibilities
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Eligibility
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Policy Information and other details "We're Working On Getting This Up Fast"
DIRECT BILLING ELIGIBILITY BY THERAPY
Therapy Program | Treatment Type | Provider Type | Eligible for Direct Billing |
---|---|---|---|
Massage Therapy | Therapeutic | Licensed RMT | Yes |
Relaxation | Licensed RMT | Yes | |
Pregnancy | Licensed RMT | Yes | |
Cupping | Licensed RMT | Yes | |
Hot Stone | Licensed RMT | Yes | |
Acupuncture | Assessment | R.Ac. | Yes |
Treatment | R.Ac. | Yes | |
Exercise/Physiotherapy | Injury Management Assessment | Kinesiologist | No |
Injury Management Follow Up | Kinesiologist | No | |
Injury Management Assessment | MScPT., BSc. | Yes | |
Injury Management Follow Up | MScPT., BSc. | Yes | |
Prehabilitation Assessment | Kinesiologist | No | |
Prehabilitation Followup | Kinesiologist | No | |
Concussion Management | Kinesiologist | No | |
Functional Team Training | Kinesiologist | No | |
Preventative Health Assessment | Kinesiologist | No | |
Preventative Health Follow Up | Kinesiologist | No | |
K-Taping | Kinesiologist | No | |
Ultrasound | Kinesiologist | No | |
TENS | Kinesiologist | No | |
Mental Health | Counselling Session with Candace | CT, AC, BHSc | No |
Counselling Session with Lacey | No |